According to the ABSL report “Business Services Sector in the Katowice Agglomeration”, the Agglomeration’s attractiveness for investors from the business services sector grows.
At present the service centres in Katowice and the Katowice Agglomeration owned by Polish and foreign capital employ around 16,500 people.
Taking into account corporate development plans in the Katowice Agglomeration, it can be assumed that by the end of 2020 development in the sector will reach roughly 22,500 individuals.
In the Katowice Agglomeration operate 74 service centres, owned by 64 investors from 14 countries. These are mainly companies from the United States (14) and Polish enterprises (20), but also include corporations from the United Kingdom, France, the Netherlands, Germany, Sweden, Finland, India and Canada. IT services are the main specialization in the Katowice Agglomeration as they generate around 48% of the employment in the sector.
Here invested such companies as: ArcelorMittal, Bombardier, Capgemini, Ericsson, HireRight, IBM, ING, Kroll Ontrack, Mentor Graphics, OEX, Oracle, Perform Media, PwC, Rockwell Automation, Sii, Steria, Teleperformance, Unilever or Wipro.